Answer every call.
Book every job.
Bellwright is the always-on AI phone and text receptionist for plumbers, electricians, HVAC crews, and the rest of the trades. It picks up at 2 a.m., qualifies the lead, books the visit into your calendar, and texts back the calls you could not take.
FCC-compliant out of the box — AI disclosure + consent on every call, transcripts kept for audit, English and Spanish.
- First-ring answer
- Texts back missed calls
- Books your real calendar
- No per-call metering
- Emergency dispatchInbound call
2:14 am · Marcia P.
Burst pipe, kitchen flooding
Crew dispatched · job $1,850
- Routine bookingInbound call
9:02 pm · Devon R.
Outlet not working in garage
Booked Thu · est. $310
- Quote requestInbound SMS
11:41 am · Sandra L.
New panel, 200-amp upgrade
Quote sent · text replied
- After-hours text-backMissed call
6:48 pm · Jamal K.
AC unit stopped · 3-room home
Texted in 8s · booked AM
The cost of an unanswered call
The phone is the lead source.
The missed phone is the leak.
Field-service revenue is built caller by caller. Every call you do not pick up tonight walks across the street by morning. These are the three shapes that leak most often.
$300–$600
a single-service call
An unanswered call after-hours is almost always a lost single-service ticket — the job someone else gets by sunrise.
$1,500–$2,500
a diagnostic + repair visit
A 2 a.m. burst-pipe call routed to a competitor before your phone rings is a full-weekend ticket walking out the door.
38%
of callers don't leave voicemail
The rest hit the next service on Google within ten minutes. The first to text back keeps the lead.
How a call actually goes
Two callers. Two nights of the week. One receptionist.
These are stitched together from real transcripts. Names changed; numbers kept.
- 01
Tuesday · 2:14 am
Caller reports a burst pipe with water in the living room.
What Bellwright does
- Answers on the first ring, asks the scripted disambiguation in Spanish or English.
- Tags the lead as emergency, pulls the address-cadence if the number is known.
Outcome · Dispatches the on-call technician via SMS, books a follow-up inspection, and texts the caller a confirmation in under 40 seconds.
- 02
Wednesday · 9:02 pm
A returning homeowner wants to book a routine outlet repair.
What Bellwright does
- Looks up the open slot in Google Calendar or ServiceTitan.
- Reads back the day, time, and price estimate; sends an SMS booking link.
Outcome · Job is on the schedule with the technician and a deposit request — no callbacks from you, no hold music, no voicemails to triage at 6 a.m.
See the live demo
Read the transcripts. See the job-value band on every call.
Capabilities
Everything the front desk does at 9 a.m.
Now it does at 2 a.m. as well.
One receptionist, four jobs: pick up, qualify, book, follow through. Built from the ground up for plumbers, electricians, HVAC, and other field-service teams.
Picks up
- Phone
- First-ring answer, 24/7, including weekends and holidays.
- SMS
- Two-way text conversations with the same voice as the phone line.
- Voicemail
- Triaged and transcribed — nothing lands on a desk pile.
Qualifies
- Urgency
- Emergency-now, today, this-week, or quoting — set per trade.
- Job type
- Routes by service line, e.g. residential vs. light-commercial.
- Language
- Switches between English and Spanish mid-conversation.
Books & bills
- Calendar
- Books directly into Google Calendar, ServiceTitan, or Housecall Pro.
- Quotes
- Sends an itemized quote via SMS and confirms a deposit.
- Reminders
- Day-before and two-hours-out reminders — text and call.
Stays on the right side of the FCC
- Disclosure
- Plays a clear AI-receptionist disclosure at the start of every call.
- Consent
- Captures prior express consent before any AI-generated audio.
- Logging
- Records every consent in a transcript you can export.
Plugs into what you already use
The software stack you already paid for, but finally answering the phone.
Bellwright connects to the calendar, CRM, and dispatch tools your trades already run on. No exports, no copy-paste, no end-of-day reconciliation.
- ServiceTitan
Scheduling, dispatch, and customer history.
- Housecall Pro
Jobs, estimates, and invoicing.
- Google Calendar
Slot lookups and bookings live.
- HubSpot
Contacts, deals, and the lead pipeline.
Every call carries the AI-receptionist disclosure, captures prior express consent, and keeps a transcripted audit trail. Compliance is a feature, not a setting.
Questions
The ones operators always ask first.
Most answers come down to this: Bellwright is for the calls your front desk cannot physically take. The bigger ones we handle directly.
Ask us anythingStart a trial
Hand tonight's calls to Bellwright.
Tell us your trade, line count, and integration stack. We will set up a number on your area code, mirror your greeting, and run the line for a 14-day trial.
Already onboarded? Sign in — or write to bellwright-ie2a1t@polsia.app for a hands-on setup.